Refund Policy

Not approved? Full refund

If the physician does not recommend medical marijuana for you after your evaluation, we refund your evaluation fee in full: $129 for a new card or $99 for a renewal, or the discounted amount you paid if you used a promo code.

OMMA fees are separate

The OMMA application fee is paid to the State of Oklahoma, not to us, so we can't refund it. Any refund of state fees is up to OMMA. You only pay OMMA when you submit your application, after your visit.

Cancelling or rescheduling

If you can't make your appointment, contact us before the scheduled time and we'll help you reschedule or cancel. If you cancel before your visit takes place, we refund your evaluation fee.

How refunds are paid

Refunds go back to the card or payment method you used. Once we issue a refund, your bank may take several business days to show it.

When a refund doesn't apply

• After the physician has signed your recommendation form
• If OMMA denies or delays your application for reasons outside the physician evaluation, such as missing documents or residency proof
• If you gave false information during booking or your visit

How to ask for a refund

Email contact@oklahomacannabiscard.com with your name, the email you booked with and your appointment date. We aim to reply within two business days.